Can another healthcare professional help?
Do you need to see the GP?
Sometimes the GP is not the most appropriate healthcare professional to deal with your ailment. Please see the information on see a doctor or healthcare professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a pharmacist, optician, dentist, or other healthcare professional.You can even self-refer for some services without seeing your GP.
For real life-threatening emergencies such as those below – RING 999
- Chest pain (suspected heart attack)
- Suspected stroke
- Suspected meningitis
- Anaphylactic shock (severe allergy)
- Heavy bleeding or deep lacerations
- Fluctuating levels of consciousness or completely unconscious
- Difficulty breathing or stopped breathing with a change in colour
- New seizure, fit or uncontrollable shaking
- What to do in an emergency
For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY
- A fever and lethargic (drowsy) child
- A feverish and floppy (unresponsive) infant
- Difficulty breathing
- Sudden, severe abdominal pain
- Accidental or intentional overdose of medication
- Trauma (including falls) and possible broken bones or road traffic accident.
Your appointment at the Practice
- Before requesting an appointment, please submit an eConsult to see if this is necessary. This can be done by clicking the above banner
- Appointments may be made in telephone or in person
- Please make one appointment for each member of the family who needs to be seen
- If you require to be seen urgently please let the receptionist know
- We try to keep to time but please be patient if someone before you takes longer than planned
- Once your eConsult have been submitted, a member of the team will be in touch with the next steps. Should you need to come into the surgery, you will be given a time and date
- If you have a preferred Doctor, please let us know when submitting an eConsult. Please note, if this Doctor is unavailable (due to annual leave or illness), a GP will step in in place of.
Please help us
In the event you are unable to attend your appointment, please let us know asap. We may be able to change this to a video/phone appointment instead.
Telephone access
If you wish to arrange a telephone consultation with your doctor, please submit an eConsult above.
If you have a suspected infectious disease
Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff.
Consultations 16 to 75
If a patient aged between 16 and 75 years has not had a practice consultation within a period of three years, we are happy, on request, to provide a consultation.
Giving Consent for Treatment
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.
Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.
